Fleet Service & Repair

The MFM Garage, located at 1915 Blue Ridge Road, services all MFM vehicles. The garage provides the following services: oil changes, emissions & safety inspections, telematics services, repairs and emergency repair services (vehicle not starting, flat tires, etc.) and car washes.

When necessary, loaner vehicles may be available. The MFM gas pump is in operation during business hours: Monday through Friday, 7 a.m. to 5 p.m. The pump is closed during weekends and holidays.

Schedule a servicing appointment

Call the garage at 919-733-7772.

Holman Automotive Services

MFM has partnered with Holman Automotive Services, which offers a unique set of complementary services that address your vehicle needs. Holman strives to provide 100% customer satisfaction in accordance with Motor Fleet Management program specifications.

Services offered by Holman include: all types of preventive maintenance, emissions and safety inspections, non-routine maintenance and repairs, accident reports, accident estimates, breakdown towing services. See the towing section below for more information on towing options.

Holman Driver Insights app

Drivers can use the Holman Driver Insights mobile app to automate tracking and reporting business mileage as well as commuter trips.

Vehicle Preventative Maintenance

MFM retains records of manufacturer preventative maintenance schedules for each vehicle in the motor fleet.

Fleet Coordinators can find this information, along with the state term contract for tires, on the preventative maintenance schedule page.

Preventative Maintenance Schedules

Parts

New tire purchases and tire related services are governed by the Tire State Term Contract 863A. The contract is mandatory and lists vendors which agencies are to use for tire purchases.

Agency Fleet Coordinators may order vehicle mats and key fob batteries for their vehicles by calling MFM at 919-733-7772 and asking for the parts department.

Tires & Tire Related Services (General and Pursuit)

Accidents

All vehicles involved in accidents or other incidents must be reported within 24 hours. Drivers, Supervisors, or Agency Fleet Coordinators must either complete the Holman Accident/Incident Report Form and submit it to fleetclaims@holman.com, or call Holman at 1-800-277-8181 to report the accident. Accident reports must be complete and include all the details of the circumstances, conditions, parties, and vehicles involved.

Holman Accident/Incident Form

Submit this form to fleetclaims@holman.com.

Towing Services

Motor Fleet vehicles that need towing services can access towing through Holman or, for vehicles within 30 miles of the MFM garage, Motor Fleet Management.

Holman does not provide transportation to the driver to any location. Drivers must coordinate transportation back to their business office or home.

Motor Fleet will transport driver to our shop and provide them with a loaner vehicle if necessary.

Holman Towing Services

Click to call 800-277-8181 to obtain towing services.

Local Towing Services (within 30 miles of MFM)

Click to call the MFM service department at 919-733-7772 for towing in the Raleigh area.

Contact Us

Call MFM: 919-733-7772
Call Holman: (800) 277-8181
Email: Fleet Service

Staff Listing

Mailing Address

NC Motor Fleet Management
1308 Mail Service Center
Raleigh, NC 27699-1308

Physical Address

1915 Blue Ridge Road