State Surplus General Information FAQ's What Does State Surplus Do? State Surplus is the seller of all surplus supplies, materials and equipment owned by the State of North Carolina. Our job is to provide a disposition audit trail and return the maximum value for the State’s personal property. What Are Your Hours? The main office is open 8am to 5pm Monday through Friday to assist customers. We are unable to process any financial transactions in the office after 4:30pm. The warehouse and vehicle lot are open 9am to 4:30pm Monday through Friday. Key check out for viewing vehicles is available 9am to 4:00pm Monday through Friday If you are interested in property located at another facility please contact that facility for hours. When Can I View The Property? All property is available for viewing while the bid is posted online. This is normally for a period of ten days. The State Surplus Property warehouse is open Monday through Friday 9am to 4:30pm, if the property is not located at this facility please check with the site where the property is located for their hours. Where Are You Located? The main warehouse is located at 6501 Chapel Hill Road, Raleigh. Most surplus property is at this location, however property can be at many other sites throughout the state. The location of the property will be listed in each bid advertisement. Is There Sales Tax on Bid or Retail Items? Sales and use tax are added to retail items at check out. Bid items will have applicable sales and use tax added to your awarded amount and will be based on the county in which the items/items are located. Can You Hold Items? We cannot hold items. Individuals who purchase items must remove the items at time of purchase. Any item left may be resold and no refunds given. Where Are Your Retail Stores? Our retail stores are located at our main warehouse and at several Universities. Please go to https://ncadmin.nc.gov/citizens/property-for-sale/retail-store-locations for addresses, hours and more info. I Am Going To Sell The Item I Was Awarded. Can I Leave It At Your Facility While I Advertise It? No, you must pay for and remove the item from our facility prior to advertising it for sale. Violation of this policy is grounds for permanently losing your bidding privileges. Do I Get A Warranty On An Item? No. There are no warranties associated with any items sold through the State Surplus Property Agency. All items are sold "AS IS - WHERE IS." All bidders are cautioned and encouraged to view property of interest before bidding. Should you choose to bid on an item without looking at it, you assume all risk. What Do I Need To Bring To Pay For and Pick Up Property? You must bring your valid government issued ID. If someone other than the winning bidder will be picking up the property, please print and complete a Notarized Authorization form (found Here). The notarized Authorization must be completed, in its entirety, or it will be rejected. The person or business picking-up property on your behalf will have to present a photo ID that matches the information on the Notarized Authorization. The Notarized Authorization form can also be found under Terms and Conditions – Payments. A new authorization form is required for each individual person or business you are authorizing to pick up on your behalf. Should a Blanket Authorization no longer be valid, it is the purchaser's responsibility to notify the State Surplus Property Agency to have the name or business removed from your account. We cannot accept forms notarized by a notary outside of the United States unless it is authenticated for use in the United States by the US Embassy or Consulate.