Mail Service Center

Welcome to Mail Service Center

Mail Delivery

At this time the Mail Service Center (MSC) is operating as normal.

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New Mail Procedure Process Effective November 1, 2019

Click to learn more.

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MSC Courier Vans

Arrange a Tour of the Mail Service Center

Click here to contact us.

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Track Accountable Mail Online

Click to learn more.

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MSC Courier Vans

How to Address Courier and MSC Mail

Click to learn more.

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New Rate Change

New Rate Change Effective January 26, 2020

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Resources and News

Get MSC Barcode and Facing Slip

We now offer the convenience of obtaining your MSC barcode and combined facing slip online. Learn More.

Get Courier Barcode and Facing Slip

We now offer the convenience of obtaining your Courier barcode and combined facing slip online. Learn More.

Search Online Databases

Search our MSC (within Wake County), Courier (outside of Wake County), and Courier Box Databases to locate MSC and Courier addresses and other important information. Learn More.

USPS Price Increase

Notice: USPS Pricing - Better Rate Structure for Mailing Services Effective 7/1/2016. Learn More.

New Courier Rates Effective 6/1/2018

ATTENTION! Effective June 1, 2018, Courier Rates Will Change. Learn More.

Once a Day Mail Delivery

As of July 1, 2015, mail delivery for MSC addresses are once a day. View FAQs addressing this change.

Track Accountable Mail Online

Learn more about tracking accountable mail online.

Suspicious Package

Protect yourself and others. Learn how to properly handle suspicious packages. Learn More.

Packaging & Addressing Mail Pieces

Learn how to address different types of mail pieces, including: Courier Mail, USPS, and Statewide Accountable Mail (S.A.M.). Learn More.

Contact

Helpdesk: 919-733-2913

Mailing Address:
5901 Mail Service Center
Raleigh, North Carolina 27699-5900

Helpdesk Email: MSCHelp@doa.nc.gov

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